Site Care
$199/ site / month
- Firewall and internet monitoring with alerts
- Monthly update window, configuration backups
- Firewall, DNS filtering and staff VPN changes · 1 hour a month
- Quarterly written review
AI receptionist · first month free
The call you can’t take,
answered.
An AI receptionist for property managers, funeral homes and the trades. Plans from $149 a month.
It answers in your business’s name, sends emergencies straight to whoever is on call, and emails you a summary of every call. Hear it on your own business before you pay: call the demo.
Card on file, $0 today · Cancel online any time · Also: the $295 remote assessment, below
Fig. 01 — Illustrative concept · equipment selected for your project
After the project. We stay on it.
Site Care + Voice
$299/ site / month
- Everything in Site Care
- Phone-system support · up to 10 extensions
- Extensions, call routing, voicemail, greetings
Month to month · cancel any timeManage or cancel Terms
Your website. Built, hosted, kept current.
Setup
$499one time
- Responsive brochure site · up to 5 pages
- One design direction
- Up to three rounds of revisions before launch
Website Care
$149/ month
- Managed hosting · HTTPS
- Backups · uptime checks
- Simple inquiry form
- Minor text and photo changes · 30 min a month, no rollover
Website Care Plus
$249/ month
- Everything in Website Care
- Minor text and photo changes · 60 min a month, no rollover
- Monthly form and conversion check · short written report
- One existing-page improvement within the same 60 min monthly allowance
Founding 10: the first 10 businesses skip the $499 setup fee and get 6 months of Website Care free
Start your Founding 10 website See plansA day with UrbanBytez · 32 sec
One business day. Every system working.
The network, the phones and the work behind them, from the first install to your phone at day’s end.
Good technology makes room for better work.
Three ways we help — keep your people connected, give your process a proper tool, and build your next chapter on the right foundation.
One team. One site. Or your next chapter.
Starting fresh? Bring the idea. We can bring the hardware, too.
A / Sourced
Hardware
Servers, network hardware, phones and other equipment — sourced for your project, or your existing kit assessed.
B / Configured
Software
Business voice, custom networks and purpose-built apps, configured around how your team works.
C / Tested
Engineering
Designed, built and tested together, then handed over with documentation.
Result
One complete idea.
Made to work together — from one desk to multiple locations.
Voice + networks
Keep your people connected.
A phone system that routes the call. A network that separates office, guest and device traffic. The right foundation for the everyday.
Explore voice & networks ApplicationsGive your process a purpose-built tool.
Move beyond the spreadsheet shuffle. Connect incoming requests, decisions and next steps in an application shaped around your team.
Explore custom applications InfrastructureBuild your next chapter properly.
A new office, your first server or a wider rollout. Bring the pieces together with equipment, configuration and a clear operating plan.
Explore infrastructureWhat are we building together?
Start with what needs to work better. Each of these is something we build — and run for ourselves every day.
Meet Forge Voice
Your next opportunity starts with hello.
A business phone system built around how your team works.
From one desk to multiple locations. We plan your call routing, source the equipment, configure the system and test it with you.
Built around your business
Customer callsFront deskRight department
Give callers a welcoming front desk, then connect them to the right department.
Equipment, setup and recurring services clearly itemized. Hosted or on-premises
01A desk phone that greets your callers your way. Your menu, your names, your display.
02Every line, the route it takes and the phone it reaches — in one calm view.
Illustrative · sample dataSecurity / ForgeSentinel
Know you’re protected. See it for yourself.
ForgeSentinel is a working in-house security demonstration, not a generally available managed-security service. The current Linux and firewall workflow shows detected cases, their evidence and their disposition; customer onboarding, response scope and reporting remain founding-pilot acceptance items.
- Works on Linux computers and servers today; Windows and Microsoft 365 are in development
- Your own visibility dashboard: are we safe right now, and why
- Alerts on your phone: who, what and when
- Acknowledge, work and resolve each case from your phone or desk, with every step recorded
Demonstration and founding-interest conversations only; no paid ForgeSentinel enrollment is currently offered. Current demo · Linux + firewall evidence
01Every case, from detected to resolved.
02Acknowledge and resolve, from your phone.
Illustrative · sample dataFirewall / ForgeWall
See who knocks, and what stopped them.
Blocked sources by country, and the protection layer that stopped each one — segmentation, geo-blocking, DNS policy and threat feeds — in plain view.
Firewall rules and segmented networks, so guests stay separate and office devices share approved business resources.
Built on OPNsense®, the open-source firewall, then hardened, managed and monitored by us, with our own Forge Shield app and dashboards on top.
Reverse proxies, outbound access controls and hosting — read more
Activity mapWhere unwanted traffic comes from, country by country.
Defense PrismWhich layer did the work — rules, feeds and filters.
Illustrative · sample dataCustom DNS / your network’s address book
Names you remember. Lookups you can understand.
We run your DNS and curate your blocklist. Want something else kept off your network? Block whatever your business wants — we’ll help you set it up.
Fewer unwanted requests, quicker repeat lookups and useful visibility — with approved exceptions when a business tool needs one.
Records we set up, caching and logging choices — read more
Sample names use the reserved .example domain. DNS filtering targets domains; some in-app and first-party ads will remain, and it does not replace device security.
Illustrative · sample data
Custom applications / the possibility studio
You could have an app for that.
The task you repeat. The update you chase. The idea you keep putting off. Explore what a tool built around your business could look like.
Start with a possibilityThese are possibilities, not a fixed catalog. Your idea can be different.
Project 024 / Kitchen refresh
One job. The whole picture. In progress
01Estimate
02Approval
03Scheduled
04Invoice
Next on the job
Customer approvalApproval recorded
Cabinet finish · awaiting reviewCabinet finish · approved by customer
PendingDoneCabinet finish · awaiting reviewCabinet finish · approved by customer
Installation scheduled
Tuesday · 9:00 AM · team assigned
NextNowTuesday · 9:00 AM · team assigned
Site photosMeasurementsEstimate
Everything together
- ✓Customer details
- ✓Estimate & files
- ✓Project history
- Approval pending
- ✓Approval recorded
For contractors, repair shops & field teams · illustrative interface, fictional data
Try the next step. See an approval become a scheduled job.
Welcome back, Alex
Your project. At your fingertips.
Office refresh
Taking shape.
- ✓Brief received
- ✓Design in review
- Book your review
- ✓Review booked
Your appointment
Choose a review timeWednesday · 10:30 AM
Choose a review timeWednesday · 10:30 AM
Your documents
Brief.pdf · Design.pdf
Brief.pdf · Design.pdf
Need a hand?
Keep questions with your project
Keep questions with your project
For service businesses, studios & client teams · illustrative interface, fictional data
Try the next step. Give a customer a clear path to their appointment.
Incoming opportunity
The conversation continues. Voice + workflow
Missed call · 10:42 AM
Sample caller
Service inquiry
Voicemail availableService inquiry
Follow-up task
Ready to assignJordan owns the next step
Call back about availability
UnassignedDue todayCall back about availability
For businesses where the phone brings opportunity · illustrative interface, fictional data
Try the next step. Keep a missed call connected to a person and an action.
Operations overview
See it. Understand it. Act.
Open orders24Across 3 locations
Ready to deliver18Today’s schedule
Needs attention3One place to review
Orders by location
Attention queue
3 items to reviewStock needs a decision
Stock · approvals · workloadNorth location · 2 units left · suggested owner: purchasing
Stock · approvals · workloadNorth location · 2 units left · suggested owner: purchasing
For owners, operations teams & multiple locations · illustrative interface, fictional data
Try the next step. Go from a headline number to the work behind it.
Your familiar process / a better home
From rows to a real workflow.
RequestOwnerStatus
Equipment orderOperationsIn review
New team memberPeople teamScheduled
Site accessUnassignedSite managerNewIn review
Each request can have a next step, a responsible person and a history.Site manager assigned. Review step added. The history stays with the request.
For teams outgrowing shared files & manual reminders · illustrative interface, fictional data
Try the next step. Turn a row into work your team can follow.
Illustrative interfaces with fictional data. Demo actions stay on this page; no calls, bookings or messages are sent. We agree on features, integrations, permissions and costs before building your application.
Custom apps / desk to doorstep
Your workflow.
In your team’s hands.
We build Android-compatible custom applications for phones and tablets, plus browser-based tools for your team and customers. Think site checklists, job photos, inventory lookups, appointment tools and customer sign-offs.
Android phones & tabletsBrowser-based applicationsiPhone / iPad options by proposal
You own the agreed publishing and service accounts. Device compatibility, distribution, source-code handover, hosting and platform fees are set out in the proposal. Ongoing maintenance is available under a separately priced plan.
Apple publishing & ongoing costs
For native iPhone and iPad distribution through the standard Apple Developer Program, Apple currently charges US$99 per membership year, or local currency where available. We recommend a customer-owned publishing account: you pay Apple directly and control renewal; UrbanBytez’s development fee is separate.
If that standard membership expires, Apple says apps already installed continue to function, but new downloads and app updates become unavailable. That is not a promise of indefinite compatibility: hosting, connected services and future operating-system updates still need an agreed plan. Other distribution methods have different requirements.
We quote the app build, distribution setup, platform fees, hosting and any ongoing maintenance separately. Your proposal defines source-code handover, account ownership and support responsibilities.
Try it / made for your kind of business
Sample demo · no live systems
Choose a focus and a team size.
Your starting point
Custom quotation
Sized to your users, sites, call capacity and equipment. A focused setup with a clear path to grow. We confirm the scope before you commit.
VOICE / PBX
A better way
A better way
to answer the call.
A complete business phone system, supplied and configured around the way your team communicates. A standalone PBX or part of your wider technology setup.
- Extensions, call routing and ring groups
- Voice menus, queues and voicemail
- Phones, headsets and system hardware sourced
- Hosted or on-premises options
InboundA customer calls
Your welcome menuWhere should the conversation go?
Choose a route to see a sample call reach the right team. No real call is placed.
Internet
Routing + policyCustom firewall
Traffic shape · illustrative
PolicyGuest → office access blocked
Select a segment. Office devices share approved business resources; guests stay separate. All activity shown is illustrative.
New request 01Project / 001
A better booking flow
Bring the request and its context together.
UBReady for reviewIn review 02Project / 001
A better booking flow
Assign a next step and agree on the scope.
UBOwned and organizedReady to build 03Project / 001
A better booking flow
One brief. A clear plan. Everyone aligned.
UBReady for actionTry the workflow
A sample request has arrived. Advance it to see how a custom workflow creates a clear next step. No data is submitted.
Your businessOn your premises.
Agreed hosting providerHosted for your team.
On-premises example: equipment is sourced, configured and installed for your site. Hardware, resilience and support are scoped together.
PEOPLE, CONNECTED · Illustrative interaction · no live systems
The details are our thing, too
DNS & DHCP/VPNs & segmentation/Traffic shaping & QoS/Mail systems/Workflow automation
The Forge family
Built here. Run here first.
Every tool on this page is our own. We build it, run it on our own systems first, then shape it around your business.
Security · demo
A working security-operations demonstration for founding-interest conversations.
Phones
Every line, the route it takes and the phone it reaches — in one calm view.
Firewall
See who knocks, and what stopped them.
DNS
Names you remember. Lookups you can understand.
Our own working security demonstration: the current Linux and firewall workflow shows cases, evidence and recorded disposition in our environment.
- Demonstration and founding-interest conversations only
- Sample visibility dashboard with fictional customer data
- Current in-house phone-alert workflow
- No paid enrollment or managed-response promise yet
A business phone system built around how your team works.
- Extensions, call routing and ring groups
- Voice menus, queues and voicemail
- A desk phone that greets your callers your way
Firewall rules and segmented networks, so guests stay separate and office devices share approved business resources.
- Blocked sources by country
- The protection layer that stopped each one
- Segmentation, geo-blocking, DNS policy and threat feeds
We run your DNS and curate your blocklist.
- Fewer unwanted requests
- Quicker repeat lookups
- Approved exceptions when a business tool needs one
Automation
Quietly maintained, while you sleep.
Front desk
After hours and overflow calls answered, in English and Spanish.
Your business
Sales, traffic and what needs you, at a glance.
In your pocket
Your network, in your pocket.
Backups verified, certificates renewed, blocklists refreshed — on schedule, with every run recorded. It’s how we run our own systems.
- Every scheduled run on one day map
- The result of each run, kept as evidence
- Ongoing maintenance agreed in a separate support plan
An AI receptionist for after hours and overflow: your answers, lead capture, emergencies sent straight to your on-call person, and a summary of every call.
- English and Spanish, switching with the caller
- Email summary of every call
- First month free
One screen for the whole business: each site and storefront, its sales and traffic, and the short list of what needs you today.
- Every business side by side
- What needs you, in one list
- Alerts on your phone
We carry ours everywhere. Control and monitor your network from your phone the same way.
- Firewall, phones and security in one app
- Push alerts you route yourself
- Built for Android; iPhone and iPad by proposal
Your network, in your pocket.
We carry ours everywhere. It's how we watch over our own systems, at the office, at home and on the road. Control and monitor your network from your phone the same way. Add our optional always-on VPN and your phone stays securely connected wherever you are, just as if you were at your desk.
Watch the film and try the live map
Built for Android. The companion app shown here runs on Android phones and tablets. Android apps carry no yearly platform fee: we can deliver them privately to your team's devices, or publish to Google Play for a one-time US$25 registration. iPhone and iPad versions are available by proposal; Apple's developer program costs US$99 a year, paid to Apple from an account you own.
Illustrative · sample dataSeven networks.
One firewall we run ourselves.
The network UrbanBytez runs on: OPNsense, configured and maintained by us. No client names and no client data. This one is ours.
- 01 · Segmented VLANs
Every kind of device in its own lane.
Infrastructure, DNS, work, home, streaming, smart devices and Wi-Fi each sit on their own VLAN. Firewall rules decide what may cross between them.
- 02 · WireGuard VPN
The office, from anywhere.
Laptops and phones connect back through WireGuard on the firewall. Our phones switch it on by themselves when they leave our Wi-Fi.
- 03 · QoS on OPNsense
Bandwidth limits that hold.
When the built-in shaper did not enforce our upload limits, we wrote our own on FreeBSD netgraph. A watchdog keeps it running.
Our own network · not a client engagementSee the firewall app we run on it
How we work and look after you
A clear path. A complete picture.
You don’t need to arrive with a specification or a room full of equipment. We’ll work through the right next step together.
- Step 01
Talk it through.
Tell us what you’re building, what’s getting in the way and what a better day would look like.
- Step 02
Make a good plan.
We scope the solution and itemize equipment, implementation and recurring services before work starts.
- Step 03
Bring it to life.
We source, configure and build, then test your everyday workflows and hand over the documentation.
How we run our own systems
Backups verified, certificates renewed, blocklists refreshed — on schedule, with every run recorded. It’s how we run our own systems.
The right help. On your terms.
Choose the handover and help that suit your team. Start with a preference; we’ll agree on the scope, access and price in your proposal.
This is how we run it Illustrative · sample data
Ongoing maintenance for your systems is agreed in a separate support plan.
EQUIPMENT / UNITED STATES
Built around your project. Quoted for your destination. For U.S. projects, equipment is quoted only after the exact model, stock, shipping, taxes, carrier services and location-specific requirements are confirmed. Canadian equipment delivery is planned for a later expansion and is not currently offered.
Account ownership, documentation, warranty responsibilities and any ongoing support are agreed in your proposal.
Free tools. Useful answers.
Check two things that quietly matter to every small business — before you talk to anyone.
Tool 01 / Email security checkFree
Can someone send email as your business?
Test your SPF, DKIM, DMARC, MX, MTA-STS, TLS-RPT, DNSSEC and CAA records and get a plain-English grade with clear fixes.
Illustrative result · sample domainCheck my domain
Tool 02 / Landline retirement checkerFree
Losing your landlines? Get a checklist.
Answer a few questions about your lines in Georgia, Texas or elsewhere, then print a prioritized migration checklist with who to call.
- Alarm & fire panelsCheck first
- Elevator phoneCheck first
- Card terminalsReview
- Fax linesReview
Illustrative checklist · sample answersBuild my checklist
Phone systems When the phone rings, what happens next?Plan routing, hosting and the full project cost.
Network & DNS Make your network easier to use.DNS, segmentation, firewall and proxy, explained.
Office network setup Build the evidence before changing the network.A setup and troubleshooting checklist for one small office.
Custom app One repeated task. One useful tool.Turn a spreadsheet task into a clear app brief.
Microsoft 365 mail What does 550 5.7.708 mean?Delivery evidence, safe checks and the Support path.
Landline retirement Your business landlines are being retired.What breaks, and what to check in GA & TX.
Firewall checklist Before you buy a firewall, ask eleven questions.A practical buying and setup checklist.
Teams vs desk phones Teams, softphone or desk phone?Choose by who answers.
An honest starting point.
A plan to move forward.
Defined projects. Understandable pricing. Your written proposal sets the final scope, equipment and investment.
$295
Technology assessment
Fixed feeA focused discovery session, a review of your priorities and a written recommendation for your next step.
Business phone systems
A standalone PBX with phones, call routing, voicemail and an agreed handover. Hosted or on-site options.
Scoped to fitTailored quoteItemized quotation
Network foundation
Firewall and network design, configuration and implementation for an agreed, bounded scope.
Implementation from$1,495Labor · equipment quoted separately
Workflow build
A custom application or automation that solves one clearly defined operational problem.
Implementation from$1,495Labor · hosting & licenses separate
Hardware, implementation and recurring services are itemized separately. Phased projects and milestone billing can be proposed where suitable. Third-party equipment financing is being evaluated and is not currently offered. Inquiring is free.
Big idea? Small headache? Let’s talk.
You don’t need a finished brief. Tell us what you want to improve, what’s getting in the way or what you’re ready to build.
A few good questions
Before we say hello.
Straight answers to the things people ask first. Something else on your mind? Just ask.
Ask us anythingDo I need to have the equipment already?
No. We can source the servers, network hardware, phones and other equipment your project needs. You can also bring existing equipment for us to assess. Purchases and recurring services are itemized in your proposal.
Can you just build our phone system?
Yes. A standalone business PBX can be a complete project of its own. Handsets, extensions, routing, voicemail, carrier setup and hosted or on-premises options are scoped together around how your team handles calls.
Do you work with larger teams or multiple sites?
We welcome the conversation. Larger environments begin with discovery and a scoped architecture. Site count, capacity, resilience and performance acceptance are agreed before implementation.
What does the $295 assessment include?
A focused discovery session, a review of your technology priorities and a written recommendation for your next step. We confirm the assessment scope before booking. Implementation, equipment and ongoing support are separate.
What happens after the project is delivered?
We test the agreed workflows and provide a useful handover. Your proposal defines documentation, defect correction and any ongoing support. Equipment warranties depend on the manufacturer and product. Ongoing care is available as a monthly care plan from $199 per site.
For an existing project or scheduling, email support@urbanbytezllc.com.