Technology assessment terms
Version: assessment-v2-2026-10-05
Effective date: October 5, 2026

What $295 USD includes

A one-time, remote assessment of one site or one workflow: a session of up to 90 minutes, followed by written priorities and a proposed next step. We review the goals, constraints and information you share so you can decide how to proceed.

The fee covers the assessment only. It does not include equipment, configuration changes, implementation, recurring services or ongoing support. Additional work requires a separate scope and price agreed with you. Buying an assessment does not authorize access to or changes on your systems.

Scheduling and delivery

After purchase, we contact you to agree on a suitable appointment. Your purchase does not reserve a time automatically. At scheduling, we confirm the session time and when you will receive the written summary. If we cannot agree on a suitable appointment, we will provide a full refund.

Cancellations, refunds and rescheduling

You may cancel for a full refund at any time before the assessment begins. You may also reschedule without a fee before it begins, with the new appointment agreed together.

If UrbanBytez cannot deliver the agreed assessment service, we will offer you a rescheduled appointment or a refund. If you have a concern about the service you receive, contact us so we can review it with you.

For scheduling or rescheduling, email support@urbanbytezllc.com. To cancel or request a refund, email billing@urbanbytezllc.com. You can also call (770) 904-1800. Include your name and assessment reference if available. Refunds are returned to the original payment method; your payment provider determines when the funds appear.

Your implementation credit

The $295 assessment fee can be credited once toward an UrbanBytez implementation proposal you accept within 30 days after the assessment. We apply the unused credit to that implementation invoice. The fee cannot be credited again or credited after it has been refunded. Implementation is separately scoped and priced; purchasing the assessment does not commit you to a project.

Your information and payment

Share only the information needed to discuss your project. Please do not send passwords, access keys, payment details or sensitive customer records. Our privacy notice explains how we handle your information.

When online checkout is available, payment details are entered with the payment provider. The inquiry form does not collect card details.